Our business is closed now until Tuesday 6th January 2026 but our website is open for orders.

Any orders, messages, emails will be responded to upon our return.

Wishing you a very happy Christmas and healthy new year.

Product Returns

Please complete the form below to request an RMA number.

Order History

First Name

Last Name

E-Mail

Telephone

Order ID

Order Date

Product Information

Product Name

Product Code

Quantity

Reason for Return

Dead On Arrival

Faulty, please supply details

Order Error

Other, please supply details

Received Wrong Item

Product is opened

Yes No

Faulty or other details

Captcha

Please complete the captcha validation below

Back

Cookie Policy

When you visit our website, like most others, small pieces of data are sent to and retrieved from your browser, mostly in the form of ‘cookies’. These cookies can be used to store information about you or your device (computer, tablet or mobile) which can be used to present you with a more personalised web experience. Please see our Privacy Policy for more details.

CANDLES

Wax Hurricane Lanterns

Wax Melt Bars

Reed Diffusers & Fragrance

Dovedale Ceramics

Candle Making

Peak District Range

Christmas

Product Returns

Account Menu

Information

Customer Service

NEWSLETTER